Conditions
General terms and conditions of business
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1. Type and scope of service
All services will be carried out as agreed in the offer/order. Changes or extensions to the order are only valid if their type and scope are specified in writing, or verbally if necessary.
2. Acceptance of performance
The contractor's services are deemed to have been fulfilled and accepted in accordance with the order if the client does not raise justified objections immediately. If the client complains about defects in the contractually agreed service, the contractor is obliged to remedy the defect. Further warranty claims, in particular claims for damages, cannot be asserted on this basis.
3. Prices
The prices specified in the offer refer to the tariff, social security and tax regulations applicable at the time the offer is submitted. If these regulations change, the prices will also change accordingly. The prices stated are shown as both net and gross prices.
4. Cancellation
Cancellation of the booked services is possible free of charge up to 48 hours before the start of work. If cancellation occurs at shorter notice, 50% of the expected or offered cleaning scope will be charged.
5. Liability
The contractor is liable for damage that can be proven to be caused by cleaning measures within the scope of the company liability insurance that he has taken out. If requested by the client, he must be given specific proof of insurance.
6. Rectification
In the event of a justified complaint, the client must inform the contractor within 24 hours of the cleaning being completed and give the contractor the right to make repairs free of charge within a reasonable period of time.
7. Terms of payment
Invoices are payable gross without deductions immediately after receipt of the invoice. Cash discounts are not accepted. Monthly flat rates are due no later than the last day of the current month. If the payment deadline is exceeded, interest on arrears will be charged at a rate of 4% above the applicable discount rate.
8. General
Should individual provisions of these Terms and Conditions be or become invalid, they shall be interpreted accordingly and shall not affect the validity of the remaining provisions.
9. Place of jurisdiction
The exclusive place of jurisdiction is the registered office of the contractor.
10. Data storage
Please note that business-related data will be stored and managed electronically, as far as permitted under the Federal Data Protection Act (Section 26 BDSG).